Returns & Refunds

Returns

Products purchased on the Bruder Toy Shop website can be returned to Bruder Toys for a full refund within 30 days of the received date. In order to be eligible for return, products must be in an unused condition with their original packaging intact. All sales become final after 30 days. 

If you have purchased a Bruder Toy from one of our dealers, please contact them directly for their return policy.

Here's What To Do: 

• You can return your purchase for up to 30 days from the date received. All sales become final after 30 days.
• Acquire an RMA (return merchandise authorization) number by calling our Customer Service Team at (877) 858 - 8697.
• Mail the return package to: